Contact Us

Visit Our Store

Sun to Thu: 10:00am - 10:00pm
Fri and Sat: 10:00am - 11:00pm

Dragon Mart Store

Address: Dragon Mart, Ground Floor, Shop No. AAG01, International City, Dubai
WhatsApp: +971 56 459 5968
Email: office.starvape@gmail.com

Orders and Delivery

Order help: WhatsApp +971 56 459 5968
Delivery: Same day in Dubai, next day across the UAE
Payment: Cash on delivery or card

Get in Touch

Have a question about a product, an order or delivery? The quickest way to reach us is WhatsApp. Our team usually replies within minutes during opening hours, and we are happy to help you pick the right device before you buy.

WhatsApp: +971 56 459 5968
Email: office.starvape@gmail.com

Frequently Asked Questions

How fast is delivery in Dubai?

Most orders in Dubai arrive the same day, and many arrive within two hours. If you need your order by a certain time, just message us on WhatsApp and we will tell you what is possible.

Do you deliver outside Dubai?

Yes, we deliver to all seven emirates, including Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Orders outside Dubai are sent out the next day.

Can I pay cash on delivery?

Yes. You can pay cash when your order arrives, or pay by card at checkout if you prefer to settle in advance.

Are your products original?

Yes. Everything we sell comes through authorised suppliers. Fake vapes are common in the UAE and they perform badly, so we simply do not stock them.

Can I visit your shop in person?

Of course. Our store is in Dragon Mart, Ground Floor, Shop No. AAG01, International City, Dubai. Come in, look around and talk to the team before you buy.

What if my product arrives faulty?

Message us on WhatsApp with your order number and a short photo or video of the problem. If a product arrives faulty or not sealed properly, we will sort it out for you.

I am not sure which device to buy. Can you help?

Yes, please ask us before you order. Tell us what you vape now and how often, and we will point you to something that suits you. A two minute chat can save you a wasted purchase.

Do you sell to people under 18?

No. Star Vape sells to adults only. Our products contain nicotine, which is addictive, so please do not order if you are under the legal age.